Monday, August 4, 2014

Twilight of the Pizza Barons

By Bryan Gruley

Tom Monaghan was once a billionaire. He owned 244 classic automobiles, including a rare Bugatti Royale. He built a $30 million resort on a Lake Huron island. He hopped helicopters from the headquarters of the company he founded, Domino’s Pizza, to watch the Major League Baseball team he owned, the Detroit Tigers.
The Tigers, the resort, and the cars are gone. The man who invented 30-minute pizza delivery sold Domino’s and eats less pizza these days because he’s gluten-free. He spent most of his fortune creating a foundation, a university, a law school, a mutual fund, and a radio station that embrace his Roman Catholic beliefs. At 77 years old, he rises each day at 1:50 a.m. After prayer, reading, exercise, and Mass, he goes to work in his cubbyhole of an office in the building that houses his old company, surrounded by milky glass statuettes of the Virgin Mary. Monaghan says his ultimate goal is “to get into Heaven and take as many people as I can with me.”
Mike Ilitch is still very much a billionaire. The founder of the privately held Little Caesars takeout pizza chain owns the Tigers, which he bought from Monaghan, the National Hockey League’s Detroit Red Wings, Detroit’s ornate Fox Theater, and tracts of vacant downtown land littered with rocks and broken glass. The man who drove rivals crazy by selling two-for-one pizzas now is being called batty for committing $292 million to Tigers superstar Miguel Cabrera. At 84, Ilitch is desperate for his team to win its first World Series since 1984. From his 10th-story office in downtown Detroit, he can see Comerica Park where the Tigers play near the lots he plans to develop into a commercial and residential hub revolving around a hockey arena. Ilitch declined to be interviewed.
Mike Ilitch and Tom Monaghan are Detroit’s unlikely pizza barons, and their stories are drawing to a close. Detroit is never confused with Chicago or New York as a pizza town, but Domino’s, the nation’s No. 2 pizza chain behind Pizza Hut , and No. 3 Little Caesars together claimed 20 percent of the $34 billion in sales at U.S. pizza restaurants in 2013, says research firm Technomic.

Monaghan and Ilitch barely know each other. The Domino’s founder says in an interview he can’t recall ever tasting a Little Caesars pizza, “though I must have a long time ago.” A sculpture hanging in the archives at Little Caesars’ headquarters makes fun of a Domino’s slice as having “hard, tasteless crust, topped with artificial, flat, and runny cheese.” It’s a fluke that the chains emerged from the same corner of Michigan at roughly the same time more than 50 years ago. Yet, in different ways, Domino’s and Little Caesars changed the way Americans eat pizza, helping to make it one of the country’s most popular foods. The pizza barons were great at selling pies. Now one wants to save Detroit, and the other wants to save everything else.


The blinds in Monaghan’s office outside Ann Arbor, Mich., are drawn on a rainy spring afternoon. “I don’t like to look into the window when I’m talking to somebody,” he says. “I usually have no idea what the weather’s like outside.” His shelves are lined with glass tulip vases he collects, books about Catholicism, and busts of Mother Teresa and Ronald Reagan. His desk is strewn with yellow legal pads scribbled with ideas for new projects. “I usually have three or four running at a time,” Monaghan says. He looks fit in a navy suit, rimless glasses, and polished black wingtips. Before each of his predawn workouts, he weighs himself; today, he’s 157¼ pounds. “A little heavy,” he says. “We had a steak dinner last night.” He balks at saying how many push-ups he can do because he worries it’ll undermine the credibility of everything else he says. He finally admits he can do 800 in three sets, adding, “They’re not the best push-ups.”
His office is cocooned in Domino’s Farms, a prairie-style, copper-roofed, 0.6-mile-long building inspired by a lifelong Monaghan hero, architect Frank Lloyd Wright. It nestles in a pasture where a herd of buffalo roam not far from U.S. Highway 23. A big chunk of the building is the global headquarters of the company Monaghan started. He leases the space to Domino’s.
More than 40 percent of orders at Domino’s 4,986 U.S. stores today originate online, but the key to the company’s success remains the same as when Monaghan started selling pizzas in 1960 with a used oven and a rotary dial phone: the car. Monaghan’s first was a 1959 Volkswagen Beetle. He and his fellow workers used it to ferry pizzas to customers no more than 30 minutes after they ordered. Other pizzerias offered delivery, but Domino’s was the first to make delivery a differentiator. The trick, Monaghan says, wasn’t in stepping on the gas but in making pizzas fast. Believing more choices meant more chances for screwed-up orders, Monaghan insisted on a bare-bones menu: only small and large pizzas and Coke to drink. “We had to beg on our knees to get Diet Coke in,” says Harry Silverman, a former Domino’s chief financial officer.
Monaghan began to dabble in Catholic causes. He established Legatus, an organization for Catholic chief executive officers, and donated $50,000 to support a Michigan ballot proposal to ban state-funded abortions. After the National Organization for Women responded by calling for a boycott of Domino’s, Monaghan told the Ann Arbor News, “It made me realize why martyrs die with smiles on their faces.” He was equally busy giving interviews about his $40 cashmere socks, his obsession with the actress Debbie Reynolds, and his growing pile of pricey toys. He could afford them. In 1985, Domino’s opened 954 stores, bringing the total to 2,841. The year before, the Tigers, which Monaghan bought for $53 million in 1983, won the World Series. Today a replica of the trophy stands in a glass case down the hall from Monaghan’s office.


Mike Ilitch didn’t do delivery. The autoworker’s son and his wife opened a takeout store in a suburban Detroit strip mall in 1959. Marian Ilitch thought of her husband as a Caesar, albeit a small one, and the company was born. The original Little Caesars sold 296 pizzas in its first week, according to Marian’s handwritten record in a spiral notebook. Large pies sold for about $2.30 apiece, the equivalent today of about $18.50. An article in a local newspaper said Ilitch, shown in a black-and-white photo with his prominent nose and curly hair, had “big plans for the future.”
Marian handled finances while her husband oversaw pizza making and concocted ways to sell more pies. The couple had done some scraping by, prompting Ilitch to think he could entice families with low prices. He embraced coupons. An early one offered a five-quart plastic pail and a beanbag ashtray with the purchase of a medium or large pizza. Little Caesars grew slowly until the mid-1970s, when Ilitch started promoting two-for-one pizza deals. “Pizza! Pizza!” worked so well that he installed conveyor-belt ovens to keep pies coming.
At Little Caesars, dough was to be made fresh daily. Cheese had to be fresh, never frozen. Pepperonis had to lie flat. Crust—thicker than New York-style, thinner than Chicago deep-dish—had to be golden brown. “People don’t realize what he’s done with the pizza industry,” says Mike Scruggs Sr., a former Little Caesars executive who runs franchises in Colorado. “He’s the equivalent in my mind of Colonel Sanders or Ray Kroc.”
Ilitch tried to buy the Tigers—he’d played shortstop in the club’s farm system—and watched, heartbroken, as the team went to Monaghan. He settled for the Red Wings, then a struggling franchise known locally as the “Dead Wings.” Ilitch’s hockey stewardship reflected his quirky sense of what was possible if you didn’t care what others thought. He hired away the New York Islanders’ top scout while that team was in the midst of winning four straight Stanley Cup championships. He sent a suitcase of cash to lure a Soviet defenseman and smuggled a Czech player—along with his girlfriend—to the West in the trunk of a car.
The Wings purchase also began Ilitch’s close, sometimes fraught relationship with a city that businesses were abandoning. In 1987 he bought the dilapidated Fox Theater and spent millions rehabilitating it. Then he moved Little Caesars’ headquarters from a suburb to an office tower adjoining the Fox. “It was really a leap of faith,” says Emmett Moten Jr., then Detroit’s top economic development official.
By 1992, Little Caesars, with about 4,000 restaurants, was gaining on Domino’s. The Red Wings were competing for their first Stanley Cup in 55 years. Ilitch bought the Tigers from Monaghan, vowed to build a new ballpark, and reinstated beloved Tigers broadcaster Ernie Harwell, who’d been fired. He was a hero in his hometown.

 For Monaghan, selling the Tigers was one small result of a spiritual epiphany. By his own admission, Domino’s faltered because he was distracted by his ball club and other material pursuits. In the early 1990s he read a passage by Christian writer C.S. Lewis arguing that pride is the greatest sin. Monaghan lay awake that night fretting over it. “I always hated a showoff,” he says now. “I realized I was a showoff. I wanted not just more, I wanted more than others. What I thought were virtues were really not.”
Photograph by Lennox McLendon/AP PhotoMarian and Mike Ilitch in 1992 after the Little Caesars founder bought the Detroit Tigers from Monaghan
He dumped his extravagances along with the ball club. In 1998 he sold his company to Bain Capital for more than $1 billion. His legal pads were crammed with ideas for building a conservative Catholic university that would churn out theologians, priests, nuns, and school principals. “There’s so much you can do at a university that can change the whole world,” he says. “I didn’t want a diploma factory, I wanted a saint factory.”
He put $300 million into the construction of Ave Maria University and a new town, also to be called Ave Maria, on a stretch of tomato fields inland from Florida’s Gulf Coast. The media lit up when Monaghan suggested condom sales would be prohibited in the town. Construction costs soared. Accreditation took longer than expected. Monaghan tangled with professors and others he’d hired at Ave Maria. He twice fired Catholic priest Joseph Fessio. “Tom is intelligent, very energetic, but nobody will contradict him,” says Fessio, who was fired the second time when he told a board member that the school’s finances were in disarray. “Just because you can afford a 747 doesn’t mean you should try to fly it.”
“I realized I was a showoff. I wanted not just more, I wanted more than others”
Enrollment at Ave Maria today is 900, with an expected incoming class of 400. The budget, once $10 million in the red, is balanced, says university President Jim Towey, formerly President George W. Bush’s head of faith-based matters. Monaghan loves pointing out that 20 percent of Ave Maria’s graduates are married to each other and that the most popular campus organization is a pro-life club.
Monaghan’s investment in the town, however, “has been a bloodbath,” he says. The town has grown slowly, partly because of the recession, forcing Monaghan to pay $5 million a year for roads and other upkeep. Although he’s far from broke, he’d like a steadier source of revenue to plow into his philanthropy. Monaghan’s trying to build a chain of hamburger delivery joints modeled on early Domino’s. So far he has one, called Gyrene Burger, in the college town of Knoxville, Tenn. “If it gets to 100 units, that could make me $3 million to $4 million a year,” he says.
Domino’s went public in 2004. Monaghan says he admires how the company has evolved, but he doesn’t own any shares. With a wife of 51 years (whom he met while delivering a pizza), four daughters, 10 grandchildren, and one great-grandchild, he says he has everything he needs. He drives a two-year-old Ford Taurus. “I’ve got better things to spend my money on,” he says.

 Wearing a blue blazer and waving from his box at Comerica Park, Ilitch appeared in public for the first time in months on a sunny Saturday in May. The occasion was a tribute to retired Tigers manager Jim Leyland. One after another, Detroit’s players talked about how badly “Mr. I” wants a World Series trophy like the one outside Monaghan’s office.
Six weeks before, the Tigers had rocked the sports world with a contract extension paying two-time American League Most Valuable Player Cabrera almost $300 million—what Monaghan put into his university. Cabrera will be 40 before the contract expires. Tigers General Manager Dave Dombrowski, who negotiated the deal, says it was classic Ilitch. “He brings a passion to win,” Dombrowski says. Ilitch also has had health problems in the past year, according to acquaintances and published reports. The Tigers have reached the Series twice in the past eight seasons, only to lose. The Red Wings have won four Stanley Cups since 1997 and made the playoffs 23 consecutive years. When recruiting baseball stars, Ilitch will show them one of his Cup rings and say, “I want one of these in baseball for Detroit,” he told SportsBusiness Journal.
In 2005, Ilitch handed day-to-day operation of Little Caesars to a Domino’s alumnus, David Scrivano. Little Caesars briefly tried and ditched delivery in the 1990s and offers no online ordering today. “There’s no need, because we’re already ready,” Scrivano says. “Most of our customers live within five minutes of our stores.”
Ilitch is a notoriously private man. Lately he’s been thrust into the Detroit media spotlight because of his proposal to build an 18,000-seat hockey arena with a neighborhood around it. Ilitch and city officials say the project will generate an additional $200 million in investment in housing, restaurants, bars, and other amenities, along with more than 1,000 full-time jobs. More important, they say, the development will link midtown Detroit with the downtown core and increase pedestrian traffic on days when no sports teams are playing.
The Ilitches stand to benefit, too. The city’s Downtown Development Authority will own the arena and lease it to Ilitch’s company essentially rent-free for as long as 95 years. Ilitch will pay the authority $345 million over the first 30 years while collecting all ticket, concession, parking, and naming-rights revenue. Public funds will pay for more than 50 percent of arena construction. A recent cover of the Detroit Metro Times depicted Ilitch as a puppeteer of local politicians. Christopher Douglas, an economics professor at the University of Michigan at Flint, says public money targeted for the project could be better spent fixing all of Detroit’s thousands of broken streetlights.
Ilitch supporters say it’s preposterous to doubt his commitment. “I don’t know anyone who would have done more for this community,” says Scrivano, who was born and raised in suburban Detroit. In a way, by remaining closer to Detroit, Ilitch has given the city more to complain about. As for Monaghan, he estimates he’s put $600 million to $700 million of his own money into his post-Domino’s projects, a lot of it in Florida. He says money is all he misses about selling pizzas.

Friday, August 1, 2014

Top 10 things to do in Louisville | PGA Championship

This week, it’s all about the golf. But Kentucky is far more than part of a legendary chicken recipe; the Bluegrass State is famous for many things, among them thoroughbred racing, bourbon and college basketball. Many of the state’s top attractions are located in or near Louisville, and here’s a sampling of attractions away from Valhalla Golf Club.  BOURBON TRAIL The legendary Kentucky Bourbon Trail® experience, which includes a visit to eight distilleries in Kentucky, is not so much an actual road, but a series of tours that can be visited in any order. Get a passport at any of the distilleries and get it stamped at each visit. The reward at the end is a T-shirt and a wealth of knowledge about the drink that originated in Kentucky. No time for traipsing all over the state? Just go to the Bardstown area (40 miles south of Louisville), known as the Bourbon Capital of the World, and hit the major ones: Jim Beam, Heaven Hill, Maker’s Mark and Willett. The newest stop is Heaven Hill’s Evan Williams Bourbon Experience in downtown Louisville along the city’s famed Whiskey Row. Just outside of Louisville is Jim Beam, with a new visitor’s center in Clermont, Ky., just off I-65 South.  LOUISVILLE SLUGGER MUSEUM AND FACTORY Since 1884, Louisville Slugger has been perfecting the craft of manufacturing baseball bats. Take a tour through the factory and watch the bats being made. In the museum, enjoy a short movie called “The Heart of the Game,” and view bats used by baseball greats such as Ty Cobb, Babe Ruth, Pete Rose, Hank Aaron and Jackie Robinson. Louisville Slugger’s history includes lots of fascinating memorabilia. Not sure if you’re at the right place? Just look for the world’s biggest bat, a six-story behemoth — it weighs 68,000 pounds — propped up against the building.  MUSEUM ROW Lining Louisville’s Main Street are all kinds of museums, which give this stretch of blocks the nickname Museum Row. The assortment includes the Louisville Science Center and IMAX Theater, where visitors can participate in Kentucky’s largest hands-on science center. The IMAX theater features a screen that is four stories tall. Next up is the Muhammad Ali Center, a six-story, 96,750-square-foot museum devoted to the life and values of Louisville’s native son, Muhammad Ali. See all his boxing memorabilia, a film about his life, and a full-sized boxing ring, where a large projector shows Ali in his signature fight. At the Frazier International History Museum, visitors will be able to cover more than 1,000 years of history, with a focus on military artifacts, such as armor and weaponry. The entire third floor is an actual branch of the United Kingdom National Museum, which includes Royal Armories, a collection of British arms, armor, and artillery dating from antiquity to the present day. Artifacts from American history, such as the Daniel Boone family Bible and Geronimo’s bow, also are on display. See some of the Bluegrass State’s finest works at the Kentucky Museum of Art and Craft, which features the work of more than 200 Kentucky artisans, showcasing everything from folk art to handcrafted furniture.  CHURCHILL DOWNS Churchill Downs, home of the Kentucky Derby, is one of the city’s quintessential stops. Even if the thoroughbreds aren’t running — live racing is held in late spring and then again in the fall — visitors can soak in the experience at the adjacent Kentucky Derby Museum. Watch film footage of Derbies dating back to 1919, and enjoy historic memorabilia, including hats worn on Millionaires’ Row and jockey silks. Don’t leave without viewing the film, “The Greatest Race,” a 360-degree, multimedia presentation that uses 96 projectors to tell the story of the Kentucky Derby. The facility also offers a walking tour of Churchill Downs, which provides a unique look at one of the world’s most legendary sports venues.  LOUISVILLE MEGA CAVERN This former limestone quarry sprawls more than 100 acres under the city. With 17 miles of roads, all underground, this massive cavern is a sight to see. A 70-minute tram tour covers areas of interest, including the geological aspects of the cavern, the green initiatives of building underground, and the fact that, in 1962, it was designated an official bunker for the Cuban Missile Crisis. For thrill-seeking visitors, one stop not to be missed is a zipline trail that operates in the dark.  WAVERLY HILLS SANATORIUM Looking for haunted entertainment? Waverly originally opened as a tuberculosis hospital in 1910, high atop a hill where the air was clean for the patients. The current building opened on Oct. 17, 1926, and functioned as a tuberculosis hospital until 1961 and a geriatrics/nursing home until the 1980s. Today, the area is a well-known stomping ground for ghost hunters. There are claims of all kinds of paranormal activities and tours are offered, some overnight, for the more adventuresome visitors. One of the more eerie spots is the Death Chute, a tunnel the staff would use to transport dead bodies down the hill, to a waiting undertaker. Call for hours and tour availability.  LOUISVILLE MEGA CAVERN This former limestone quarry sprawls more than 100 acres under the city. With 17 miles of roads, all underground, this massive cavern is a sight to see. A 70-minute tram tour covers areas of interest, including the geological aspects of the cavern, the green initiatives of building underground, and the fact that, in 1962, it was designated an official bunker for the Cuban Missile Crisis. For thrill-seeking visitors, one stop not to be missed is a zipline trail that operates in the dark.  CAVE HILL CEMETERY These immaculately manicured grounds serve as a great way to take a break from the hustle and bustle of urban life. Dating back to 1848, Cave Hill is the eternal resting place for many famous Kentuckians as well as more than 6,000 soldiers from the Civil War. Among those buried at Cave Hill is Colonel Harlan Sanders, the goateed, white-suited gentleman who started Kentucky Fried Chicken. So many people ask where he is buried, officials painted a yellow line on the road at the entrance for visitors to follow. There are guided tours of one of the country’s most well-known cemeteries, but visitors are free to wander on their own.  OLD LOUISVILLE One of the largest collections of Victorian architecture in the United States, this 50-square-block section of the city is home to some 1,400 structures built between1885-1905. Walking or guided bus tours allow visitors to see these Grand Dames of Louisville: turrets, stained glass, bricka- brack and gingerbread. It’s impressive; remember, all this construction took place before power tools were invented.  Only in Louisville: Hungry? Chicago has its pizza. Philadelphia has its cheesesteak. And Louisville has the Hot Brown. Named for the legendary hotel where it was invented, this dish features turkey and bacon, smothered in cheese sauce and served on toast points. It has been on the menu at the Brown Hotel since the 1920s, obviously way before cholesterol tests were invented. The dish is featured on menus all over the state, but visitors to Louisville could hardly go wrong by heading to J. Graham’s CafĂ© at the Brown Hotel to experience the original. For visitors who want to live like a local in this horse racing town, make your way to Wagner’s Pharmacy, just out the back door of Churchill Downs. It’s a favorite of jockeys and trainers who know fancy accommodations aren’t required in order to get a good fried egg sandwich or burger. In business for about 100 years, Wagner’s is a staple in the community. While you’re there, listen up. Never know when you might get a good tip about an upcoming race. One of the finest restaurants in the state, in fact, the only one to be designated as a Five Diamond Restaurant by AAA, is right downtown. Oakroom at The Seelbach Hilton features an impeccable menu of steaks and seafood as well as some local favorites. The wine list, if you can call 1,200 choices a list, is the most expansive in the state. But the drink of choice at The Seelbach is the Mint Julip, the official drink of the Kentucky Derby. Traditionally served in a silver or pewter tall cup, the drink is made with shaved ice, bourbon, sugar and a sprig of mint. Everyone needs a piece of candy once in a while, and a trip to Louisville just isn’t complete without a bite of a Modjeska from Muth’s Candies. In business since 1921, Muth’s has been treating locals to fine candy for generations. The confectionary has a huge selection of sweets, such as bourbons, creams and jellies, but they are known for the Modjeska. This caramel marshmallow wonder, as it is referred to, is a heavenly combination of soft marshmallow dipped in chewy caramel. It was named for a famous Polish actress, Helena Modjeska, who appeared in Louisville several times during the late 1800s and was quite fond of the city. Maybe she liked caramel, too. By Deborah Kohl Kremer

PGA Championship's world-class field

PALM BEACH GARDENS, Fla. – The PGA of America announced today that the top 100 players in the Official World Golf Ranking have committed to play in the 96th PGA Championship, Aug. 7-10, at Valhalla Golf Club in Louisville, Kentucky. Barring any withdrawals before the opening round, this would be the first time any major championship would feature every one of the top 100 world-ranked players.

Perennially touted by many as the strongest field in golf, the PGA Championship has featured the most top 100 world-ranked players of any event in golf since 1994. The field for the 96th PGA Championship includes 29 major champions, 70 international players representing 24 countries, and all three of the year’s major championship winners. They will compete for the coveted Wanamaker Trophy as Valhalla hosts the PGA Championship for the third time.

The PGA of America announced 154 members of the 156-player field for Valhalla, with two more completing the field based on the results this weekend of the World Golf Championships-Bridgestone Invitational and the Reno-Tahoe Open.

 Defending Champion Jason Dufner heads 15 PGA Champions in the field. Dufner, who captured his first major championship last year at Oak Hill, is joined by Rich Beem (2002), Keegan Bradley (2011), Mark Brooks (1996), John Daly (1991), Padraig Harrington (2008), Martin Kaymer (2010), Davis Love III (1997), Rory McIlroy (2012), Shaun Micheel (2003), Phil Mickelson (2005), Vijay Singh (1998, 2004), David Toms (2001), Tiger Woods (1999, 2000, ’06, ’07), and Y.E. Yang (2009).

Kaymer and McIlroy also won the 2014 U.S. Open and 2014 Open Championship, respectively. Over the first two rounds at Valhalla, Kaymer, McIlroy, and Bubba Watson (2014 Masters) will be placed in the traditional grouping of the winners of the first three major championships of the season.

As the only major championship with an all-professional field, the PGA Championship also features 20 PGA Club Professionals, who earned berths in the field through their performances in June at the PGA Professional National Championship in Myrtle Beach, South Carolina.

Billy Beane on the Future of Sports: A Tech-Driven Revolution

The A's General Manager Says New Systems Will Transform How We Play—and Watch—Sports

By:

Baseball—my passion and profession for three decades—has been at the forefront of the analytics revolution sweeping through sports. And the game is just beginning.
The proverbial tip of the iceberg: Statcast, a 3-D tracking system that provides detailed metrics on the locations and movements of the ball, the players, and even the umpires. While the system is currently installed in only a handful of ballparks, Major League Baseball plans for all 30 stadiums to have it by 2015. Eventually, such systems will proliferate not just through the ranks of all professional sports but to youth sports, affecting everything from how games are taught to the statistical nomenclature of sport.
These technologies, combined with new media devices that will deliver that information, will give fans a new level of feedback about the action on the field and create unprecedented access to players and the game.
I also see change that goes far beyond the fan experience and new methods of performance analysis. Technology will transform the social fabric of sport.
Baseball, for instance, has always been a game of insiders, played by those who could hit, run, field and throw a certain way, and managed by those who played well enough to eventually earn the keys to the front office. The old ideas of who should play in the big leagues, and who should decide who should play, will be replaced with new ideas.
Leveling the Field
Having advanced performance data at even the most junior levels will make it less likely that players get filtered out based on 60-yard-dash times or radar-gun readings, and more likely that they advance on the merits of practiced skills. The ability to "paint the corners" of the strike zone, to swing only at pitches within that zone, and to manage the subtle footwork required of a difficult fielding play is accessible to any player willing to commit to the "10,000 Hour Rule" (the average amount of practice Malcolm Gladwell, in his book "Outliers," says is needed to excel in selected fields). A whole new class of players whose skill sets previously were not fully appreciated will be able to reach the highest levels thanks to a more nuanced understanding of their abilities.
The current modus operandi of building rosters to maximize the sum of individual talent also will be challenged; data compiled using new technologies will enable management to assemble players in new ways, emphasizing their ability to complement one another. Whereas current metrics describe players' performance in isolation, front offices will increasingly rely on statistics that measure a player's value in the context of the rest of the team, picking up externalities such as how a player's defensive abilities may compensate for the deficiencies of those playing around him.
In a new twist to the "old school vs. new school" debate in sports, technology-based roster-building and algorithm-driven decision-making thus will be the strongest propagators of the traditional virtues of teamwork and chemistry. (I should note here that these opinions are my own—and not those of my club, the Oakland Athletics, or Major League Baseball.)
Technology will create an equally drastic shift in front offices. Aspirants to the front office already are just one click away from decision makers, thanks to social media. It is not uncommon for a blogger's analysis post to show up in a general manager's Twitter feed—a level of proximity and access unheard of a decade ago. Many sports franchises are already hiring analysts based on their work in the public sphere; as social media become more targeted and efficient, the line between the "outsiders" and "insiders" will narrow.

Thursday, July 24, 2014

Long Drive Competition to return at PGA Championship at Valhalla

LOUISVILLE, Ky. – The 96th PGA Championship at Valhalla Golf Club will host the return of the PGA Championship Long Drive Competition, which originated in 1952 when the Championship was conducted at Big Spring Country Club in Louisville. During a practice round on Tuesday, Aug. 5, all players will be offered the opportunity to hit one tee shot from the No. 10 Tee.  The ball will have to come to rest in the fairway to be eligible to win the Long Drive Competition. Awards will be given to the top three finishers with winners receiving a money clip inspired by the one that Jack Nicklaus received in the first of his two consecutive PGA Championship Driving Contest titles in 1963. That year, Nicklaus, using a persimmon driver and wound golf ball, hit a winning drive of 341 yards, 17 inches.   Additionally, through PGA REACH, the charitable arm of the PGA of America, the top three finishers will be provided charitable donations of $25,000, $15,000, and $10,000 respectively, with the funds split equally between the players’ designated charity and the American Lake Veterans Golf Course. Designed by Jack Nicklaus, the American Lake Veterans Golf Course is the nation’s only golf course designed specifically for the rehabilitation of wounded and disabled veterans.  “We’re reviving a PGA Championship tradition that will add fun for both spectators and players during a practice round,” said PGA of America President Ted Bishop. “It is only fitting that this competition returns to the city where it began and a course designed by one of its most storied winners, Jack Nicklaus.” Harold Williams won the original PGA Championship Driving Contest in 1952, with a 329-yard drive. The competition was discontinued from 1965-73, before returning in 1974 as an open event. The last National Open Long Drive Championship conducted at a PGA Championship site was in 1984 at Shoal Creek Country Club in Birmingham, Ala. By The PGA of America

Inside ESPN's Social Media War Room During the Most Tweeted Sporting Event Ever

I arrive late to the Germany-Brazil World Cup game on the assumption that I have plenty of time before the match really heats up. This turns out to be completely wrong, and I've in fact arrived amid the most tweeted single sports game—of any kind, ever.
"Our banked Brazil content will probably not be seeing the light of day," Bryan McAleer, ESPN's associate director of marketing, says ruefully as soon as he's done shaking my hand and introducing himself. He's an energetic guy, upbeat and attentive, with long reddish hair and a thick beard.
A few of the others sitting close by—mostly clean-shaven, friendly guys with much shorter hair—say hello, too. There is John Twomey, associate manager of social media, Tomas Ferraro, marketing coordinator, and Brendan Gillen, marketing manager. If any of them is a day over 28, it would be a surprise to me. McAleer is pacing back and forth between ends of the table, soliciting opinions and offering feedback. Everyone is glued to the game, which is already on its way to a 4.1 rating (a record for a World Cup semifinal).
The picture of the instant is of an elderly Brazilian man in a funny hat covered with pins, clinging desperately to a World Cup trophy replica with a look of unmistakable misery on his face as his team gets beaten at home for the first time since 1975. All the cheers in the world aren't going to fix this.
The ESPN social media war room is, appropriately, at the Lincoln Square Armory up on 66th Street, where ESPN's offices sit across from slightly less opulent digs housing the news division. The nerve center itself is just a boardroom below street level behind some glass doors; the walls are festooned with ESPN-commissioned posters by Brazilian artist Cristiano Siqueira of every major soccer team's star players. The huge conference table that takes up most of the room has a close-up graphic of short-mown grass stretched across the table's surface, as though every meeting in this room took place over a patch of soccer pitch or football field.
You can barely see the grass under all the laptops, though. Fifteen people sit huddled over computers, tossing out stats and suggesting ideas for content on the company's social media feeds—Facebook, Twitter, Instagram, Vine—and tailoring the material appropriately. Some folks are capturing video to be cropped and converted; some are monitoring the direct feed the company is getting from FIFA. Between the two big monitors playing the game, there's a third, smaller TV showing a six-column TweetDeck feed. 
German goalie Manuel Neuer makes an incredible double save; Twomey, who has been kindly giving me a rundown of the group's processes, grabs a quick replay video and socks it away for posterity. The whole room is a fun mix of high-level technical competency and twentysomething fans who probably know too much about a single sport than is healthy. Ferraro (who is Argentine) keeps dropping factoids into the conversation—who fouled out of the last game, when the most recent rout this dreadful was, what the country spent on competition it's now losing. Twomey watches the replay and makes a funny "doozzh!" impact-imitation-noise under his breath as he captures the ball whacking into Neuer's chest and then getting slapped away during the second shot.
Brazil is getting dominated in a serious way. "So much for our Hulk and Fred images!" says McAleer, exasperated. The team has cooked up some cool graphics of two of Brazil's biggest stars in case they distinguish themselves on the field. They don't. 
"Can you get a Vine of the score scrolling like that?" McAleer says, struck by sudden inspiration. "Wow. They've never had to scroll the score before."
It's true. Soccer is usually such a low-scoring game that each goal can run in a Chyron with the player who scored it attributed on the same line. Now the Chyron has to scroll to show all six—no, wait, now it's seven—names. There's further discussion of this, but the Vine they eventually go with—German fans celebrating—pops up on the feeds of German fans far and near.
Seth Ader, who oversees most of the departments represented in the room (he's senior director of sports marketing, where he oversees the company's NFL, NBA and MLB marketing strategy, too). He's just back from Brazil and concerned; the mood in Sao Paulo, for which several of the team decamp in the morning, is bound to be bleak after this game, and he's worried. If Argentina passes Brazil in the next round, it will be bleaker still.
The game is over, and not just in the way that the game has been over since the half. Ana Livia Coelho, the publicist minding me (who is of Brazilian origin herself) is trying to be a good sport around a lot of Germany fans. She speaks Portuguese, so she tells the room what they're hearing over the raw feed as Brazilian star player David Luiz chokes back tears. "I'm so sorry," he is saying. "I'm sorry to all Brazilians. I just wanted to see my people smile. I couldn't do it."
In the room, people are sympathetic, but busy. Pictures are patched together and posted—the final of Germany's Miroslav Klose over a German flag breaks the standing record for Facebook likes on the ESPN page.
It's a carefully calibrated machine.  At the other end of the room is a little chill-out area with a penny arcade-style basketball goal where one particularly tense staffer goes to shoot a few hoops and then comes back, smiling. The workers who are pacing or standing contract around the table and decide on more and better final images for the social feeds. "Did you get into it?" McAleer asks me, smiling. I say I did, improbably—I'd thought I'd be more invested in the American games but the tension of the higher-bracket games has me hooked. "It's gotten huge," he observes. "I mean, I'm a lifelong fan, so it's nice to see." I ask if he was ever played. "As a kid, badly," he laughs. "I learned my limitations."
He apologizes for the poverty of tension in the game and I mention that it's been interesting to see the social team scramble to find interesting material they weren't expecting. "Yeah," he says, "but there's even more going on when it's really close."
McAleer and his team start to talk about the score. "How should we visualize that?" one person asks. "Let's put everyone's faces on their goals," McAleer says. Another voice pipes up: "Let's list the goals in order, so that it just counts up more and more and at the bottom there's this big stack." McAleer claps his hands together and points at his teammate. "Great," he says.

Tweets and likes don't translate into buys

Back in March, the San Francisco food delivery startup Eat24 staged a "breakup" with Facebook.
The company had poured $1 million into Facebook advertising in 2013 alone and picked up more than 70,000 fans, but it wasn't clear the investment was really getting anything.
A month later, the company reported on the impact of the separation - leaving Facebook, it turned out, had no discernible consequence. In fact, the number of people actually opening the company's marketing e-mails picked up.
A new survey from Gallup confirms what Eat24 learned by trial: Social media just doesn't hold much sway over consumer decision making.
Companies spend millions annually on social media networks such as Facebook and Twitter, buying up promoted posts and running promotions meant to rack up fans. Most hire social media marketers and strategists, tasked with growing followers and consumer engagement. U.S. companies spent $5.1 billion on social media advertising in 2013.
Those efforts, though, may be in vain.
"Social media are not the powerful and persuasive marketing force many companies hoped they would be," concludes Gallup, which released the research Monday as part of its State of the American Consumer report.
Of the more than 18,000 American consumers polled, 62 percent said social media had no influence on their buying decisions. Just 5 percent said it had a significant influence.
Moreover, it seems consumers scrolling through their Facebook feeds looking for photos of friends' babies are turned off by finding instead a hard sell.
"They are far less interested in learning about companies and/or their products, which implies that many companies have social media strategies in place that may be largely misdirected," the report found.
Already some brands are shifting gears, viewing places like Facebook and Twitter as a medium for conversation with customers who are already fans, rather than a place to push brand awareness.
Recently, changes to the algorithm that manages a Facebook user's news feed decreased the reach of brands. Content is now organized according to what Facebook thinks a user wants to see rather than chronologically - and often that's not a post by a brand a user has "liked."
A March analysis by the marketing firm Ogilvy & Mather estimated so-called organic reach - or how many eyeballs a piece of unpaid brand content sees -plummeted to about 6 percent, dropping nearly in half from peak levels months earlier. That change was part of what prompted Eat24's departure from the network.
Ogilvy's report concluded that "the model has shifted" and suggested in the future brands will thrive on Facebook only by supplying their fans with share-worthy content "they will really love."
Gallup's findings similarly suggest that brands have just been using social media poorly. The survey found consumers are more likely to engage with companies that seem more genuine and responsive.
The social network Pinterest seems, at least early on, to be a more natural fit for brands. Pinterest is akin to a digital bulletin board where users pin images and links, frequently for items they would like to purchase. So on Pinterest, a suggestion, for example, from Banana Republic for a summery blouse doesn't seem out of place.
Brands, Gallup's survey suggests, will never win with content consumers aren't interested.
In a snarky response to Eat24's breakup letter, Facebook director of global communications Brandon McCormick spelled it out, defending Facebook's new News Feed organization.
"There is some serious stuff happening in the world and one of my best friends just had a baby and another one just took the best photo of his homemade cupcakes," he wrote. "What we have come to realize is people care about those things more than sushi porn."
By: Kristen V. Brown